Status May 2024
With this data protection declaration, the Campbell Gray Hospitality as the responsible party explains to you for which purposes and to what extent personal data is collected when using the Campbell Gray Hospitality app, processed and used.
We, the operators of the Campbell Gray Hospitality app, treat the personal data processed as a result of using the app confidentially and in compliance with the relevant data protection regulations.
By downloading the app, you confirm acknowledgment of the data collection, processing, and use procedures described in detail below.
To be able to purchase and install an app through which we make content available to you, you may have to enter into a usage agreement with a third-party provider. When you download the app, the necessary information is transferred to the App Store or Play Store, including, your username, email address and customer number or your account, payment information, the time of the download and the individual device identification number. We do not influence this data collection and are not responsible for it. We only process the data insofar as it is necessary for downloading the app to your mobile device. You can find further information in the privacy policy of the third-party provider.
Any personal data obtained by Campbell Gray Hospitality through your use of the Campbell Gray Hospitality App will be used solely for the purpose of operating the App and for communication and direct marketing purposes in connection with products and events.
Some data that your browser transmits to our server is automatically collected. This is done to display the app to you and to ensure the necessary stability and security (legal basis is Art. 6 para. 1 lit. f DSGVO) and concerns the following data:
The following system queries may be carried out on your mobile end device by installing the app. It depends on which services are used within the app:
After app installation, to be informed about local offers, you can give and freely revoke your consent to release your mobile device location data at any time.
Beacon technology is used for this purpose when you come near one of our stores or are in the store. Beacons are transmitters based on BLE technology (“Bluetooth Low Energy”) that transmit a signal to receivers such as mobile end devices. As soon as a receiver comes within range of a transmitter, the receiver can identify the transmitter (the beacon).
We will never track your location without your consent. Before you wish to use a location-based content or service within the app for the first time, your mobile device will ask you for permission to do so. If you do not give your permission, we will not process any location-based content data. In this case, we ask for your understanding that we will then also not be able to offer the location-based service.
We do not store your location data permanently, but only for as long as, and to the extent necessary to process the location-based content or service request. In the device setting of your smartphones, you can withdraw consent to the collection of location-based information at any time.
The information in your user profile is provided solely to filter the entirety of the offers posted in the app concerning your interests and needs and is voluntary.
If you wish to register on our app under our terms of use, we will request the following data about you via our input mask:
These data queries are necessary in each case to be able to offer you our services under our terms of use. The legal basis for this is Art. 6 para. 1 lit. b DSGVO.
The data will be stored as long as your registration is valid. Legal storage obligations, for example, due to commercial or tax law requirements, remain unaffected.
If we use external service providers to process personal data, these service providers have been carefully selected, commissioned in writing, and are bound by our instructions. The service providers will not pass this data on to third parties but will delete it after the contract has been fulfilled and the statutory storage periods have been completed unless consent has been given to store it beyond this.
Your registration details are stored in your account and saved on the servers.
In addition, certain data may also be stored on your mobile device.
We will only share your personal data with other parties such as companies and external persons if there is legal permission to do so.
Within the framework of our app, we use cookies and similar technologies. Cookies are small text files that are assigned to the browser you are using and stored on your hard drive utilizing a characteristic string of characters and through which certain information flows to the body that sets the cookie. Cookies cannot execute programs or transmit viruses to your computer and therefore cannot cause any damage. They serve to make the internet offer as a whole more user-friendly and effective, i.e., more pleasant for you.
Cookies can contain data that make it possible to recognize the device used. In some cases, however, cookies contain information on certain settings that are not personally identifiable. However, cookies cannot directly identify a user.
A distinction is made between session cookies, deleted as soon as you close your browser and permanent cookies stored beyond the individual session.
We set cookies that are absolutely necessary to navigate the app, use basic functions and ensure the app’s security; this is our legitimate interest (Art. 6 para. 1 lit. f DSGVO). These cookies do not collect information about you for marketing purposes or store which websites you have visited. Furthermore, with your consent, we use technologies that are not absolutely necessary for the use of the app. You can find detailed information in our Consent Management Tool.
beaconsmind AG is used to provide us with an overview of the use of the app, the preferences of the users, statistical analyses of products and stores, and purchase histories. The statistics obtained can be used to improve the offer and make it more interesting for users. In addition, we can track you in a store using the above-mentioned beacon technology if you permit us to do so.
The analysis service is used exclusively based on your consent, which you can give via our Consent Management Tool and revoke at any time.
Insofar as personal data is transferred to Switzerland within the scope of the use of the service, an adequacy decision of the European Commission exists for this third-party country transfer. We have concluded an order processing agreement with beaconsmind.
More information about beaconsmind can be found at https://beaconsmind.com/privacy-policy/.
We use functions of the web analytics service Google Analytics. The provider is Google Ireland Ltd, Google Inc, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).
Google Analytics is used to analyze and regularly improve the use of the app. The statistics obtained can be used to improve the offer and make it more interesting for users. The use of Google Analytics can be deactivated at any time at https://tools.google.com/dlpage/gaoptout?hl=de
An opt-out cookie is set that prevents the collection of your data during future visits to this website.
It is not excluded that data processing takes place outside the European Union Economic Area. This is done based on the standard contractual clauses of the European Commission. Further information on Google’s data protection provisions can be found at https://www.google.com/intl/de/policies/privacy/.
You can find more information on how Google Analytics handles user data in Google’s privacy policy:
https://support.google.com/analytics/answer/6004245.
Our app uses the error diagnosis service Sentry, which is operated by Functional Software, Inc., 1501 Mariposa St #408, San Francisco, CA 94107, USA. If the app crashes during use or if unexpected errors occur, specific information, namely end-device information such as installer ID and IP address as well as device type, operating system version, date and time of the error, the country from which the query takes place, and the set language of the operating system is sent to Sentry. This data is transmitted to the servers of the processor in the USA. The legal basis for this is the standard contractual clauses of the European Commission. For more information, please see Sentry’s privacy policy: https://sentry.io/privacy/.
You have the following rights vis-à-vis us under the respective legal conditions regarding the personal data concerning you:
Please contact support@beaconsmind.com for all inquiries regarding data protection law.
You also have the right to complain to a data protection supervisory authority about our processing of your personal data.
During your registration with acceptance of the terms of use, you have the option of giving us your separate consent to receive e-mail and postal newsletters. Thus, we process your e-mail address and postal address to send you corresponding e-mails and postal items. You can revoke this consent at any time without giving reasons.
The app may link to websites of other providers not affiliated with us (third parties). When you click on these links, we no longer have any influence on which data is collected and used by these providers. More detailed information on data collection and use can be found in the privacy policy of the respective provider. Since the collection and processing of data by third parties is, by nature, beyond our control, we do not accept any responsibility for this.
You are responsible for controlling access to your mobile device. This includes keeping your password confidential and not sharing it with anyone. You are also responsible for informing the beaconsmind AG or the partner concerned if you suspect that information in the app has been accessed without authorization. The beaconsmind AG employs technical and organizational security measures to ensure that users’ personal data is protected against loss, inaccurate changes, or unauthorized access by third parties. Furthermore, in any case, only authorized persons have access to your personal data from our side, and this is also only insofar as it is necessary within the scope of the above-mentioned purposes. As far as necessary, the beaconsmind AG data provides a so-called “Secure Sockets Layer” (SSL) transmission. All information transmitted using this secure method is encrypted before it is sent to us. In this way, this data cannot be read by unauthorized persons during transmission on the Internet.
Nevertheless, we would like to point out that data transmission on the Internet (e.g., when communicating by email) can have security gaps. Complete protection of data access by third parties is therefore not possible.
Since this data protection notice may change from time to time as a result of legal changes or new functions within the scope of our offer, we recommend that you check it regularly.